Front Desk Coordinator - Physical Therapy Clinic

Therapeutic Associates; Grants Pass (OR); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical + Vision + Dental insurance

PTO (up to 15 days)

Paid holidays

401(k)

Continuing Education Stipend

Continuing Education PTO

Tuition Advancement program

Employee Service Scholarship

Community grants & paid time off

Job summary

Therapeutic Associates Grants Pass Physical Therapy is seeking a full-time receptionist to provide general office support and clerical tasks that keep the clinic running smoothly. The role includes greeting visitors, answering phones, scheduling patients, and handling payments and forms.

We value teamwork and ongoing professional development, offering benefits, a continuing education stipend, and opportunities to contribute to a community-focused physical therapy practice.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Basic proficiency with MS Office (Word, Excel, Outlook).
• Interest in Exercise Science, Sports Performance and Fitness preferred.

Responsibilities

• Greet visitors and direct them to appropriate staff.
• Answer the phone and route calls accordingly.
• Schedule and confirm new and returning patient appointments.
• Minimize cancellations and empty slots.
• Collect co-payments and process patient insurance forms.
• Compile and record medical charts, reports and correspondence.
• Educate patients about insurance and how treatment plans work.
• Assist with physical therapy aide duties where applicable.
• Take on additional responsibilities as assigned by leadership.

Skills

Basic MS Office proficiency

Customer service

Interest in Exercise Science

Education

High school diploma

Tools

MS Office

Word

Excel

Outlook

Job description

Therapeutic Associates Grants Pass Physical Therapy is seeking a full-time receptionist to provide general office support and clerical tasks that keep the clinic running smoothly. The role includes greeting visitors, answering phones, scheduling patients, and handling payments and forms.

We value teamwork and ongoing professional development, offering benefits, a continuing education stipend, and opportunities to contribute to a community-focused physical therapy practice.