Front Desk Coordinator: Patient Care & Growth with PTO

Spero Health, Inc.; Cincinnati (OH); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Health Savings Account

Vision

Life Insurance

Disability Insurance

PTO

Paid Holidays

401(k)

Job summary

Spero Health, Inc. is seeking a Front Desk Coordinator in Cincinnati, OH. The role supports integrated care teams in a clinic setting, greeting patients and ensuring a welcoming environment while handling scheduling, documentation, and basic front-desk operations.

Responsibilities include phone coverage, patient flow coordination, and HIPAA CFR 42 part 2 compliance to uphold confidentiality and quality care across counseling, case management, and treatment services.

Qualifications

• High school diploma or GED required.
• Experience in medical/office administration preferred.
• Customer service experience with attention to detail required.

Responsibilities

• Answer phones with courtesy and professionalism.
• Open clinic and greet patients to ensure hospitality and cleanliness.
• Provide comfort care to patients and significant others.
• Schedule follow-up appointments and document in medical records.
• Maintain front desk and lobby cleanliness.
• Coordinate patient flow with multidisciplinary team.
• Maintain filing of patient records.
• Manage scheduling changes and required documentation in EMR.

Skills

Customer service

Communication

Attention to detail

Scheduling

Education

High School Diploma

Tools

EMR Software

Scheduling Software

Job description

Spero Health, Inc. is seeking a Front Desk Coordinator in Cincinnati, OH. The role supports integrated care teams in a clinic setting, greeting patients and ensuring a welcoming environment while handling scheduling, documentation, and basic front-desk operations.

Responsibilities include phone coverage, patient flow coordination, and HIPAA CFR 42 part 2 compliance to uphold confidentiality and quality care across counseling, case management, and treatment services.