Front Desk Coordinator — Office & Visitor Experience

McKinstry; Portland (OR); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Paid time off

Medical, dental, and vision coverage

Parental leave (16 weeks)

Commuter benefits

Pet insurance

Community service time

McKinstry University

Onsite gym / remote reimbursement

Job summary

McKinstry in Portland is seeking a Front Desk Coordinator to deliver exceptional administrative support at the front desk. You will welcome visitors, handle calls, coordinate mail, and partner with Facilities and internal teams to keep the office running smoothly.

This role emphasizes customer service, organizational skills, and the ability to work with virtual and matrixed teams. A bachelor’s degree or equivalent experience is required, with opportunities to grow through McKinstry University.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Exceptional customer service skills.
• Experience working with virtual and matrixed teams is preferred.

Responsibilities

• Provide administrative support at the front desk with accuracy and timeliness.
• Answer general phone calls and route to the appropriate department.
• Receive, sort and schedule pickup of mail/FedEx/UPS.
• Visitor check-in, badging and logging, with notification to teammates.
• Maintain front desk organization and cleanliness.
• Manage vendor access and log, coordinating with the relevant teammate.
• Assist with coordination of client, internal office, and project events.
• New employee activation including IT and desk setup.
• Support internal customer partnerships and liaison with Facilities.
• Communicate with departments to achieve shared objectives.

Skills

Microsoft Word

Excel

Outlook

SharePoint

Visio

Education

Bachelor's degree or equivalent

Job description

McKinstry in Portland is seeking a Front Desk Coordinator to deliver exceptional administrative support at the front desk. You will welcome visitors, handle calls, coordinate mail, and partner with Facilities and internal teams to keep the office running smoothly.

This role emphasizes customer service, organizational skills, and the ability to work with virtual and matrixed teams. A bachelor’s degree or equivalent experience is required, with opportunities to grow through McKinstry University.