Front Desk Coordinator

McKinstry; Portland (OR); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Paid time off

Medical, dental, and vision coverage

Parental leave (16 weeks)

Commuter benefits

Pet insurance

Community service time

McKinstry University

Onsite gym / remote reimbursement

Job summary

McKinstry in Portland is seeking a Front Desk Coordinator to deliver exceptional administrative support at the front desk. You will welcome visitors, handle calls, coordinate mail, and partner with Facilities and internal teams to keep the office running smoothly.

This role emphasizes customer service, organizational skills, and the ability to work with virtual and matrixed teams. A bachelor’s degree or equivalent experience is required, with opportunities to grow through McKinstry University.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Exceptional customer service skills.
• Experience working with virtual and matrixed teams is preferred.

Responsibilities

• Provide administrative support at the front desk with accuracy and timeliness.
• Answer general phone calls and route to the appropriate department.
• Receive, sort and schedule pickup of mail/FedEx/UPS.
• Visitor check-in, badging and logging, with notification to teammates.
• Maintain front desk organization and cleanliness.
• Manage vendor access and log, coordinating with the relevant teammate.
• Assist with coordination of client, internal office, and project events.
• New employee activation including IT and desk setup.
• Support internal customer partnerships and liaison with Facilities.
• Communicate with departments to achieve shared objectives.

Skills

Microsoft Word

Excel

Outlook

SharePoint

Visio

Education

Bachelor's degree or equivalent

Job description

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Front Desk Coordinator to our Portland office. In this role, you will provide excellence in administrative support. Additionally, some responsibilities you will have include:

• Deliver accurate, high quality and timely results
• Answering incoming general phone calls & forwarding to appropriate department/individual
• Receive, sort & schedule pickup of mail/FedEx/UPS
• Visitors, visitor badging & visitor log, including notifying McKinstry teammate of visitor’s arrival
• Organization/cleanliness of front desk area
• Manage vendor access and log, notifying McKinstry teammate managing vendor
• Assist with coordination of client events, internal office events, and project events
• New employee activation - including IT and desk setup.
• Provides excellent customer service and develops strong internal customer partnerships with key internal clients.
• Liaison for Facilities team; assisting with projects and administrative tasks.
• Communicate with McKinstry departments as needed to achieve shared business objectives.
• Participate in purposeful outreaching and connecting to departments and regions.

What You Need To Succeed At McKinstry

• Intermediate working knowledge of Microsoft Word, Excel and Outlook required, knowledge of SharePoint and Visio preferred.
• Bachelor’s degree or equivalent work experience required.
• Exceptional customer service skills.
• Experience working with virtual and matrixed teams is preferred.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• “Building Good” paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $21.00 - $31.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.