Front Desk Coordinator – Nonprofit, On-Site (Chicago)

Addison Group; Chicago (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

On-site

West Loop location

Job summary

Addison Group is seeking a dependable Receptionist for a long-term on-site assignment in Chicago, IL. You will be the first point of contact for visitors, handle calls, and support basic administrative tasks to keep the office running smoothly.

The role emphasizes professional communication, reliability, and the ability to juggle front desk duties with clerical projects. On-site schedule is Monday–Friday, with benefits including medical and 401(k).

Qualifications

• High school diploma or GED required.
• Previous receptionist, front desk, office support, or administrative experience strongly preferred.
• Must be dependable and able to consistently work the full on-site schedule.
• Professional and polished communication skills with a customer-service-focused approach.
• Comfortable interacting with a wide range of personalities while remaining patient and courteous.
• Ability to balance front desk responsibilities with additional administrative assignments.
• Strong attention to detail and organizational skills.
• Basic proficiency with Microsoft Office applications.
• Experience with Concur or similar expense-management software is a plus.
• Additional college coursework, business training, or administrative education is preferred but not required.

Responsibilities

• Welcome visitors and guests in a friendly, professional manner.
• Answer and route incoming telephone calls to the appropriate departments or employees.
• Monitor the front desk and maintain an organized, professional reception area.
• Receive, sort, distribute, and prepare incoming and outgoing mail and deliveries.
• Assist with basic correspondence, reports, documents, and other administrative materials.
• Maintain internal directories, phone lists, schedules, visitor logs, and other office records.
• Respond to routine questions and direct visitors or callers to the appropriate resources.
• Provide clerical and administrative support to employees and leadership as requested.
• Assist with occasional office projects and additional responsibilities during slower front desk periods.
• Maintain professionalism and confidentiality when interacting with employees, visitors, vendors, and community members.
• Follow established office safety and security procedures.

Skills

Customer service

Communication

Front desk experience

Organizational skills

Microsoft Office

Education

High school diploma or GED

Tools

Concur

Microsoft Office

Job description

Addison Group is seeking a dependable Receptionist for a long-term on-site assignment in Chicago, IL. You will be the first point of contact for visitors, handle calls, and support basic administrative tasks to keep the office running smoothly.

The role emphasizes professional communication, reliability, and the ability to juggle front desk duties with clerical projects. On-site schedule is Monday–Friday, with benefits including medical and 401(k).