Front Desk Coordinator - Mental Health Clinic

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Friendswood (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Practice Coordinator to manage front office operations at the Friendswood location. You’ll ensure excellent patient service for in-person and telehealth visits, support clinicians, and handle scheduling, billing questions, and portal assistance.

The role requires strong communication, multitasking, and HIPAA compliance, with a starting wage of $21.00 per hour plus quarterly bonus potential. Prior healthcare experience is preferred.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide quality customer service to in-person and remote patients and clinicians.
• Coordinate with clinicians and staff to ensure appointment accuracy and smooth operations.
• Assist patients with billing questions, scheduling, and portal support.
• Handle front desk responsibilities including greeting, check-in/out, and payments.

Skills

Multitasking

Team player

Strong communication

HIPAA compliance

Education

High School or equivalent

Associate/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is hiring a Practice Coordinator to manage front office operations at the Friendswood location. You’ll ensure excellent patient service for in-person and telehealth visits, support clinicians, and handle scheduling, billing questions, and portal assistance.

The role requires strong communication, multitasking, and HIPAA compliance, with a starting wage of $21.00 per hour plus quarterly bonus potential. Prior healthcare experience is preferred.