Front Desk Coordinator — Medical Office & Scheduling Expert

sluhn; Bethlehem (Northampton County); On-site; USD 32,000 - 45,000; Full time

Job summary

St. Luke's University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department. The role involves answering calls, registering patients, scheduling appointments, and performing insurance verifications and pre-certifications.

The coordinator will maintain patient records, handle payments, and support clerical operations within the department. The ideal candidate will have a high school diploma, strong communication skills, and experience with MS Office in a medical

Qualifications

• High School graduate or equivalent, with strong written and verbal communication.
• Experience with MS Office (Word, Excel, Access) in a medical/office setting preferred.
• Ability to relate effectively with managers, patients and staff.

Responsibilities

• Answers the telephone promptly and directs callers as needed.
• Registers patients and schedules appointments.
• Verifies patient information and insurance details; handles authorizations.
• Maintains accurate patient records and filing systems.
• Processes payments and provides receipts; handles mail distribution.
• Supports Medical Records with release of information requests.

Skills

MS Office

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

Job description

St. Luke's University Health Network is seeking a Front Desk Coordinator for the Physical Therapy Department. The role involves answering calls, registering patients, scheduling appointments, and performing insurance verifications and pre-certifications.

The coordinator will maintain patient records, handle payments, and support clerical operations within the department. The ideal candidate will have a high school diploma, strong communication skills, and experience with MS Office in a medical