PT Front Desk & Scheduling Specialist

sluhn; East Stroudsburg (Monroe County); On-site; USD 32,000 - 42,000; Full time

Job summary

St. Luke's University Health Network in East Stroudsburg seeks a Front Desk Coordinator for the Physical Therapy Department to handle phones, patient registration, scheduling, insurance verifications, and general office duties.

The role requires strong MS Office skills and diligent record-keeping; medical setting experience is preferred. St. Luke's is an Equal Opportunity Employer and values the contribution of its staff.

Qualifications

• Excellent oral and written communication skills across managers, patients, families and staff.

Responsibilities

• Answers the telephone in a timely manner and directs callers as needed.
• Registers patients and schedules appointments.
• Verifies insurance benefits and processes pre-certifications/authorizations.
• Maintains accurate patient records and filing system.
• Handles payments and issues receipts.
• Distributes mail to clinical staff.
• Ensures smooth daily office operations for the Physical Therapy Department.

Skills

Oral and written communication

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

Job description

St. Luke's University Health Network in East Stroudsburg seeks a Front Desk Coordinator for the Physical Therapy Department to handle phones, patient registration, scheduling, insurance verifications, and general office duties.

The role requires strong MS Office skills and diligent record-keeping; medical setting experience is preferred. St. Luke's is an Equal Opportunity Employer and values the contribution of its staff.