Healthcare Front Desk Coordinator

St. Luke’s University Health Network; Northampton Township (Bucks County); On-site; USD 20,664,000 - 29,756,160; Full time

Job summary

St. Luke's University Health Network seeks a Front Desk Coordinator for the Physical Therapy Department. The role involves answering phones, registering patients, scheduling, and validating insurance benefits and authorizations.

You will process registrations, maintain records, and support cash handling and communications within the clinic. Ideal candidates have at least three years of medical office experience, strong MS Office skills, and excellent verbal and written communication.

Qualifications

• Excellent oral and written communication skills.
• Three years related office experience, preferably in a medical setting.
• Experience with MS Office and other PC software essential.

Responsibilities

• Answer the telephone promptly and direct callers to the appropriate person.
• Register patients and schedule appointments.
• Verify insurance benefits and authorizations.
• Process registrations and maintain patient records.
• Handle payments and receipts.
• Maintain filing and patient records systems.
• Support department with clerical tasks as needed.

Skills

Oral communication

Written communication

Customer service

Multitasking

Education

High School diploma or equivalent

Tools

MS Office (Word, Excel, Access)

Job description

St. Luke's University Health Network seeks a Front Desk Coordinator for the Physical Therapy Department. The role involves answering phones, registering patients, scheduling, and validating insurance benefits and authorizations.

You will process registrations, maintain records, and support cash handling and communications within the clinic. Ideal candidates have at least three years of medical office experience, strong MS Office skills, and excellent verbal and written communication.