Front Desk Coordinator: Patient Welcome & Scheduling

Smile Doctors; Arlington, Northern (VA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision and life ins

401(k) plan

2 weeks paid time off in your first

Discounts on braces and clear aligners

Job summary

Smile Doctors in Arlington, VA seeks a Front Desk Coordinator I to greet patients, verify insurance, schedule appointments and handle day-to-day front desk duties in a fast-paced orthodontic practice.

You will collaborate with clinical and admin teams, process payments, manage patient information, and support internal marketing initiatives while contributing to a friendly, patient-centered culture. One year of admin experience preferred; high school diploma required.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and assist customers; determine nature of visit and notify team.
• Perform various administrative duties and update charts.
• Verify insurance information and collect patient data.
• Answer, screen, and route calls; take messages as needed.
• Make appointments and print reminders; adjust the schedule as needed.
• Process payments and post to accounts; coordinate payments or resolutions.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors in Arlington, VA seeks a Front Desk Coordinator I to greet patients, verify insurance, schedule appointments and handle day-to-day front desk duties in a fast-paced orthodontic practice.

You will collaborate with clinical and admin teams, process payments, manage patient information, and support internal marketing initiatives while contributing to a friendly, patient-centered culture. One year of admin experience preferred; high school diploma required.