Front Desk Coordinator: Start a Rewarding Dental Career

Smile Doctors; Ashburn (VA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

Paid time off and holidays

Brace discounts

Job summary

Northern Virginia Orthodontics in Ashburn, VA is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify insurance, schedule appointments, collect payments, and coordinate administrative tasks to keep the practice running smoothly.

The role emphasizes clear verbal and written communication, active listening, and friendly, professional customer service. Prior dental/admin experience is a plus in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• One year administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and determine nature of visit and notify appropriate team member(s).
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in and collect information from patients on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print appointment reminders and school/work excuses.
• Coordinate payment arrangements or account resolutions.
• Receive, store, and deliver mail and shipments.
• Take payments and post to patient accounts.
• Update charts and patient information.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma

Job description

Northern Virginia Orthodontics in Ashburn, VA is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, verify insurance, schedule appointments, collect payments, and coordinate administrative tasks to keep the practice running smoothly.

The role emphasizes clear verbal and written communication, active listening, and friendly, professional customer service. Prior dental/admin experience is a plus in a fast-paced environment.