Front Desk Coordinator - Fort Smith, AR

The Joint Chiropractic; Fort Smith (AR); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical benefits

PTO benefits

Bonus opportunity

Job summary

The Joint Chiropractic in Fort Smith, Arkansas, is looking for a Wellness Coordinator to manage patient flow and educate them on services. The role requires a high school diploma, at least one year of sales experience, and the ability to effectively communicate with clients. A bonus opportunity is available alongside medical and PTO benefits. We value trust, integrity, excellence, respect, and accountability in our workplace culture.

Qualifications

• Driven to climb the company ladder.
• Possess a winning attitude.
• At least one year of previous sales experience.
• Office management or marketing experience is a plus.

Responsibilities

• Complete transactions and ensure all patient accounts are accurate.
• Participate in marketing/sales opportunities to attract new patients.
• Manage the flow of patients through the clinic.
• Educate patients on wellness offerings.

Skills

Customer service orientation

Sales experience

Strong phone skills

Strong computer skills

Ability to multitask

Effective communication

Education

High school diploma or equivalent (GED)

Job description

Compensation: $18 - $20/hr + Bonus Opportunity

Medical & PTO Benefits

Responsibilities & Qualifications

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Training.
• Reporting on metrics.
• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the chiropractor.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.