Front Desk Coordinator - Madison, AL

The Joint Chiropractic; Alabama; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

Job summary

The Joint Chiropractic in Alabama is seeking Wellness Coordinators to provide excellent customer service, gain memberships, and support sales goals in a fast-paced environment. Candidates should have a high school diploma, at least one year of sales experience, and strong customer service skills. The role requires effective communication, multitasking, and a passion for health and wellness. A competitive pay structure and bonus opportunities are offered.

Qualifications

• At least one year of previous sales experience is required.
• Strong customer service orientation and communication skills are necessary.
• Experience in office management or marketing is a plus.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting and checking in members and patients.
• Managing the flow of patients through the clinic.
• Staying updated on membership options and promotions.

Skills

Sales orientation

Customer service skills

Time management

Communication skills

Computer skills

Education

High school diploma or equivalent (GED)

Tools

Point of sale software

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness?

If you have the drive, desire, and ambition to work with a world-class organization, we want to talk to you!

At The Joint Chiropractic we provide top notch service to every one of our patients, and we would like for you to join our committed team. Let us help turn your passion for health and wellness into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the wellness industry.

Competitive pay + Bonus

What we are looking for in YOU and YOUR skill set!

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous sales experience
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner
• Office management or marketing experience is a plus!

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival.
• Checking members and patients in to see the chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management informed of member concerns and following manager’s policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.