Front Desk Coordinator - Austin, TX

The Joint Chiropractic; Austin (TX); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical benefits

PTO benefits

Bonus structure

Job summary

The Joint Chiropractic in Austin, Texas is seeking a passionate Wellness Coordinator. This full-time role involves providing exceptional customer service, driving memberships, and participating in marketing initiatives. Ideal candidates should have strong sales experience, communication skills, and a high school diploma or GED.

The position offers competitive pay between $14 and $18 per hour, depending on experience, along with medical and PTO benefits. Join us in making a difference in the wellness industry!

Qualifications

• Driven to climb the company ladder.
• Possess a winning attitude.
• Participate in marketing/sales opportunities.
• Able to prioritize and perform multiple tasks.
• Work cohesively with others.

Responsibilities

• Providing excellent services to members and patients.
• Greet members upon arrival and check them in.
• Answer phone calls and re-engage inactive members.
• Maintain cleanliness of the clinic.
• Uphold core values of The Joint Chiropractic.

Skills

Sales Experience

Customer Service Orientation

Strong Phone Skills

Point of Sale Software

Organizational Skills

Education

High School Diploma or GED

Job description

Are you looking for a company you can grow your career with and advance in?

Are you goal oriented, self-motivated & proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world-class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.

Full Time
Competitive pay $14-$18/hr depending on Experience + BONUS
Medical & PTO benefits offered

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous Sales Experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate Patients on wellness offerings and services.
• Share personal Chiropractic experience and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Providing excellent services to members and patients.
• The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus!
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.