Front Desk Coordinator - Round Lake Beach, IL

The Joint Chiropractic; Round Lake Beach (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid time off (PTO)

Job summary

The Joint Chiropractic in Round Lake Beach, IL is hiring a Front Desk Coordinator to manage patient flow and promote wellness services. Ideal candidates are proactive, sales-driven, and possess strong customer service skills. Responsibilities include greeting patients, managing transactions with point of sale software, and maintaining a clean and organized clinic. A high school diploma or GED is required, along with at least one year of sales experience. The position offers a pay range of $16/hr to $18/hr plus bonus potential.

Qualifications

• At least one year of previous sales experience.
• Able to prioritize and perform multiple tasks.
• Willingness to learn and grow.

Responsibilities

• Manage the flow of patients through the clinic in an organized manner.
• Educate patients on wellness offerings and services.
• Greet members and patients upon arrival.

Skills

Sales experience

Customer service orientation

Strong phone skills

Computer skills

Communication skills

Education

High school diploma or equivalent (GED)

Tools

Point of sale software

Job description

Front Desk Coordinator - Round Lake Beach, IL

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self‑motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world‑class organization, we want to talk to you.

Thursday and Friday: 9:30 am–7:00 pm, Saturday 9:30 am–4:00 pm. Need urgently. PTO.

Pay Range: $16 / hr – $18 / hr depending on experience + bonus potential.

What we are looking for in you and your skill set:

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to help attract new patients into our clinics.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experience and stories.
• Work cohesively with others in a fun and fast‑paced environment.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.
• Providing excellent services to members and patients.
• The wellness coordinators primary responsibility is to gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the chiropractor.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace.
• Confident in presenting and selling memberships and visit packages.
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Office management or marketing experience a plus.
• Able to stand and/or sit for long periods of time.
• Able to lift up to 50 pounds.
• Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.