Front Desk Coordinator for Resident Services

The Villa at Poplar Hill; Warrenton (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Villa at Poplar Hill in Warrenton, VA is seeking a Receptionist to be the friendly first point of contact for residents, families, and staff. You will greet visitors, answer calls, manage inquiries, and support daily administrative tasks with discretion.

The role emphasizes professional, confidential, and customer-focused service in a fast-paced environment, offering an inclusive workplace and opportunities to contribute to daily operations.

Qualifications

• High School Diploma or equivalent.
• 0 years of experience preferred, but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Friendly, professional, and courteous demeanor.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Greet visitors, residents, and staff in a professional manner.
• Answer and direct phone calls, respond to email inquiries.
• Perform administrative tasks: scheduling, paperwork, records.
• Maintain confidentiality and handle sensitive information.
• Provide exceptional customer service to residents, families, staff.
• Assist with daily operations: mail, packages, desk coverage.
• Collaborate with other departments to ensure smooth operations.

Skills

Communication

Organization

Problem-solving

Confidentiality

Customer service

Education

High School Diploma

Job description

The Villa at Poplar Hill in Warrenton, VA is seeking a Receptionist to be the friendly first point of contact for residents, families, and staff. You will greet visitors, answer calls, manage inquiries, and support daily administrative tasks with discretion.

The role emphasizes professional, confidential, and customer-focused service in a fast-paced environment, offering an inclusive workplace and opportunities to contribute to daily operations.