Receptionist

The Villa at Poplar Hill; Warrenton (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Villa at Poplar Hill in Warrenton, VA is seeking a Receptionist to be the friendly first point of contact for residents, families, and staff. You will greet visitors, answer calls, manage inquiries, and support daily administrative tasks with discretion.

The role emphasizes professional, confidential, and customer-focused service in a fast-paced environment, offering an inclusive workplace and opportunities to contribute to daily operations.

Qualifications

• High School Diploma or equivalent.
• 0 years of experience preferred, but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information.
• Friendly, professional, and courteous demeanor.
• Ability to work in a fast-paced, dynamic environment.

Responsibilities

• Greet visitors, residents, and staff in a professional manner.
• Answer and direct phone calls, respond to email inquiries.
• Perform administrative tasks: scheduling, paperwork, records.
• Maintain confidentiality and handle sensitive information.
• Provide exceptional customer service to residents, families, staff.
• Assist with daily operations: mail, packages, desk coverage.
• Collaborate with other departments to ensure smooth operations.

Skills

Communication

Organization

Problem-solving

Confidentiality

Customer service

Education

High School Diploma

Job description

Receptionist

The Villa at Poplar Hill

Warrenton, VA

As a Receptionist at The Villa at Poplar Hill, you will play a vital role in providing exceptional customer service to our residents, families, and staff. We are seeking a friendly, organized, and detail-oriented individual to join our team.

About the Role

As a Receptionist, you will be the first point of contact for our facility, greeting visitors, answering phone calls, and responding to inquiries. You will be responsible for maintaining a high level of professionalism, confidentiality, and attention to detail in all interactions. You will also be responsible for performing various administrative tasks, such as scheduling appointments, managing paperwork, and maintaining accurate records.

Responsibilities

• Greet visitors, residents, and staff members in a professional and courteous manner

• Answer and direct phone calls, and respond to email inquiries

• Perform administrative tasks, including scheduling appointments, managing paperwork, and maintaining accurate records

• Maintain confidentiality and handle sensitive information with discretion

• Provide exceptional customer service to residents, families, and staff members

• Assist with daily operations, including mail sorting, package delivery, and reception desk coverage

• Collaborate with other departments to ensure smooth daily operations

Requirements

• High School Diploma or equivalent required

• 0 years of experience preferred, but not required

• Strong communication, organizational, and problem-solving skills

• Ability to maintain confidentiality and handle sensitive information

• Friendly, professional, and courteous demeanor

• Ability to work in a fast-paced, dynamic environment

What We Offer

The Villa at Poplar Hill is committed to providing a supportive and inclusive work environment.