Compassionate Front Desk Coordinator — Senior Living

AdviniaCare Waterview Villa; East Providence (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

AdviniaCare Waterview Villa is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. You will provide exceptional customer service and essential administrative support in a welcoming environment.

The role is full-time (40 hours/week) with duties including phone handling, directing visitors, typing, mail processing, and safeguarding residents' privacy. A calm, courteous demeanor and strong English communication are required.

Qualifications

• Must read/write/speak English proficiently.
• Ability to make independent decisions and stay calm in emergencies.
• Friendly, courteous, and professional with residents, families, visitors.
• Knowledge of administrative practices and office procedures.
• Willingness to learn and adapt, with strong attention to detail.
• Typing speed of 50 words per minute; familiar with standard office equipment.

Responsibilities

• Operate telephone with proper etiquette.
• Direct residents, families, and visitors to appropriate areas.
• Perform general typing and secretarial tasks.
• Distribute paychecks per policy.
• Handle incoming mail and deliveries.
• Uphold safety practices and protect residents' health information.
• Support resident and family relations.
• Other duties as assigned by manager.

Skills

Customer service

Telephone etiquette

Administrative tasks

Typing 50 wpm

Job description

AdviniaCare Waterview Villa is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. You will provide exceptional customer service and essential administrative support in a welcoming environment.

The role is full-time (40 hours/week) with duties including phone handling, directing visitors, typing, mail processing, and safeguarding residents' privacy. A calm, courteous demeanor and strong English communication are required.