Front Desk Coordinator

CoreLife; Winston-Salem (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

CoreLife is looking for a PRN Front Desk Coordinator in Winston-Salem who will provide exceptional customer service and manage the check-in/out process. This role requires medical front office experience and the ability to handle patient inquiries effectively in a supportive healthcare environment. Join a team committed to transforming lives through integrated care.

Benefits

Values-based culture

Medical, dental, and vision insurance

Paid time off

7 paid holidays

Retirement plan

Qualifications

• Knowledge of medical terminology and familiarity with medical insurance.
• Passion for changing lives, one patient at a time.
• Strong critical thinking, decision-making, and customer service skills.

Responsibilities

• Provide exceptional patient experience while managing the check-in and check-out process.
• Handle medical insurance and collect payments.
• Schedule follow-up appointments.
• Professionally answer the telephone and manage clinic appearance.

Skills

Interpersonal skills

Customer service skills

Critical thinking

Problem-solving

Communication skills

Education

Valid CPR license

One (1) year of medical front office experience

Job description

Are you ready to use your exceptional customer service skills to enhance the patient experience? This unique opportunity will benefit you and the patients whose lives you'll positively impact!

At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions but are deeply intertwined with social determinants and root causes. Our integrated care model addresses these complexities head-on, seamlessly coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. By focusing on evidence-based practices, we empower patients to take control of their health and achieve sustainable results. In partnership with Novant Health, CoreLife does not simply treat obesity symptoms; we are combating obesity as the disease it is. Join us in revolutionizing healthcare delivery and making a tangible difference in patients' lives.

We seek a PRN Front Desk Coordinator (FDC) to join our Winston-Salem locations. The FDC will:

• Provide exceptional patient experience while managing the check-in and check-out process, which may include helping them complete any paperwork
• Handling medical insurance, collecting payments, and balances
• Scheduling follow-up appointments
• Professionally and timely answering the telephone
• Managing the appearance and cleanliness of the clinic
• Serve as the primary point of contact for our prospective patients
• Educate referred patients about the services and programs CoreLife offers

QUALIFICATIONS:

• One (1) year of medical front office experience
• Knowledge of medical terminology and familiarity with medical insurance
• Passion for changing lives, one patient at a time
• Valid CPR license
• Strong critical thinking, problem-solving, decision-making, interpersonal, communication, and customer service skills

AS A CORELIFE TEAMMATE, YOU CAN EXPECT:

• Values-based culture
• A competitive hourly rate ($18 - 20)
• Medical, dental, and vision insurance
• Wide selection of ancillary benefits
• Paid time off
• 7 paid holidays
• Retirement plan

CoreLife is an Equal Opportunity Employer.