Front Desk Coordinator

Stardentalpartners; Plano (TX); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays, Bereavement, Jury Duty

Medical, Dental, and Vision

Short Term Disability

401K

Pet Insurance

Job summary

1st In Smiles Dental in Plano, TX is seeking a Full Time Front Desk Coordinator to greet patients, manage appointments, and coordinate insurance and billing at the front desk.

The role requires a high school diploma and 2+ years of dental front office experience, with strong communication and organizational skills. This position offers a friendly team, regular schedule, and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 2+ years of dental front office experience.
• Computer proficiency and ability to learn new programs.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication; multitasking and organization.
• Ability to collaborate with a team.

Responsibilities

• Answering incoming calls, including new patients and emergencies.
• Establishing trusting relationships with new patients.
• Scheduling appointments and managing calendars.
• Presenting treatment plans and discussing policies.
• Coordinating records requests and insurance information.
• Tracking pending and incomplete treatments.
• Follow-ups with patients on treatment progress.

Skills

Customer service

Verbal and written comms

Organization

Team collaboration

Multi-tasking

Education

High school diploma

Job description

Overview

1st in Smiles is now hiring a Full Time Dental Front Desk Coordinator in Plano, TX!

Be the first smile our patients see!

At 1st In Smiles Dental, we believe exceptional patient experiences start at the front desk. We're looking for a friendly, organized, and customer-focused Front Desk Coordinator to join our team and help create a welcoming environment for every patient who walks through our doors.

Schedule: Monday - Wednesday 7:45 am - 5:00 pm

Thursday 7:45 am - 3:15 pm

To learn more about the practice, visit: https://www.1stinsmiles.com

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.