Treatment Coordinator

Stardentalpartners; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Bereavement and Jury Duty leave

Life Insurance $25k

Medical, Dental, Vision

Short Term Disability

Voluntary Life & AD&D Insurance

Pet Insurance

Wellness incentives

401K

Job summary

Star Dental Partners in Plano, TX is seeking a Full Time Dental Treatment Coordinator. You will handle front office duties, greet patients, schedule appointments, explain treatment plans, and coordinate insurance concerns to support patient care.

The role emphasizes building trust with new patients, tracking treatments, and collaborating with a team to maintain clinic efficiency and customer service excellence.

Qualifications

• High school diploma required for the position.
• Minimum 2 years of dental front office experience.
• Excellent customer service and strong communication skills.
• Proficient with computers and ability to learn new programs.

Responsibilities

• Answer incoming calls including new patients and emergencies.
• Build trusting relationships with new patients.
• Track pending and incomplete treatments and schedule appointments.
• Explain treatment plans and practice policies to patients.
• Present treatment options and ensure goals are met.
• Coordinate appointment scheduling and records requests.
• Follow up with patients and manage insurance/budget questions.

Skills

Dental front office

Customer service

Communication

Team collaboration

Multi-tasking

Computer literacy

Education

High school diploma

Job description

Overview

1st in Smiles is now hiring a Full Time Dental Treatment Coordinator in Plano, TX!

Schedule: Monday - Wednesday 7:45 am - 5:00 pm

Thursday 7:45 am - 3:15 pm

To learn more about the practice, visit: https://www.1stinsmiles.com

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice's policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.