Front Office

Imagen Dental Partners; Houston (TX); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

401K with a match

Paid time off and holidays

Medical, vision, life insurance

Disability plans

Wellness programs

Benefits for you and your family

Job summary

Imagen Dental Partners in Houston is seeking a Front Office Coordinator to welcome patients, answer phones, and manage schedules, helping create a warm, efficient patient experience.

This role requires 2–3 years of dental front desk experience, a high school diploma, and a proactive team player who adapts in a fast-paced environment. We offer hourly pay, 401K, PTO, and comprehensive benefits.

Qualifications

• 2–3 years of front desk experience in a dental office.
• Ability to work the posted schedule.
• Desire to meet and exceed goals and contribute ideas to improve workflow.

Responsibilities

• Meet and greet patients.
• Answer phones, reply to emails and texts.
• Develop productive schedules and manage patient records.
• Create positive patient experiences that encourage return visits.
• Confirm appointments and collect insurance breakdowns.

Skills

Front desk experience

Schedule coordination

Communication skills

Education

High school diploma or GED

Tools

Dental insurance knowledge

Job description

General Overview

Our thriving practice is expanding, and we're seeking a passionate Front Office Coordinator to join our dynamic team! If you're excited about delivering exceptional patient experiences while leveraging your dental expertise, we'd love to hear from you. Located in Houston by the Galeria Mall we pride ourselves on strong patient experiences and would live to hear about yours.

What we’ll offer you:

• $19 - $23/hour
• 401K with a match
• Paid time off and holidays
• Medical, vision, life insurance and disability plans, as well as wellness programs
• Benefits and perks for you, your family and even your pets.

Schedule: Monday - Thursday:

• Monday, Tuesday and Thursday: 7:30 am- 4:30pm (60 minutes for lunch)
• Wednesday: 7:30 am - 6 pm (60 minutes for lunch)

Responsibilities

As our Front Office Coordinator, you'll be the heart of our practice, making an impact every day by:

• Meet and greet our patients
• Answer phones, reply to emails and texts
• Develop productive schedules
• Manage patient documents and records
• Create memorable, positive patient experiences that keep our community coming back
• Confirm appointments
• Collect insurance breakdowns
• Check patients in and out
• Embrace flexibility and support the team with additional responsibilities that put patients first

Qualifications

Required Qualifications:

• 2-3 years of experience working at the front desk in a dental office
• Ability to work the schedule as posted
• Demonstrated experience to meet and exceed goals
• Ability to problem solve with limited direction
• Enthusiasm for learning our systems and contributing innovative ideas to optimize our workflow and enhance efficiency
• High school diploma or GED

Preferred Qualifications:

• Knowledge of Dental operations
• Technical expertise in dental insurance benefit

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.