Front Desk Coordinator

Floyd's Barbershop; Mankato, Northern (MN, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Fun upbeat workplace

Growth opportunities

Job summary

Floyd's 99 Barbershop in Mankato, MN is seeking a friendly Guest Experience Coordinator to welcome guests, manage appointments, and support a fast-paced shop. You will handle check-ins, assist with walk-ins, answer calls, process transactions, and suggest grooming products to enhance the guest experience.

We value upbeat, team-focused individuals with strong communication skills, comfort using scheduling software and POS systems, and a willingness to work evenings and weekends in a music-driven

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and friendly demeanor.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Welcome guests and create a positive first impression.
• Manage appointment check-ins and assist with walk-in traffic.
• Answer incoming calls and help guests schedule services.
• Process transactions and handle point-of-sale activities.
• Recommend professional hair and grooming products.
• Maintain an organized reception area.
• Support day-to-day shop operations to ensure a seamless client experience.

Skills

Customer service

Communication

Multitasking

Scheduling software

Point-of-sale knowledge

Teamwork

Tools

POS systems

Job description

Floyd's 99 Barbershop | Mankato, MN

Are you energized by meeting new people, staying busy, and creating great customer experiences? Floyd's 99 Barbershop is looking for a friendly and organized Guest Experience Coordinator to help keep our shop running smoothly while delivering exceptional service to every guest who walks through the door.As the first person clients see when they arrive, you'll play an important role in creating a welcoming environment, managing appointments, and supporting our talented team of barbers and stylists.

What You'll Do

• Welcome guests and create a positive first impression
• Manage appointment check-ins and assist with walk-in traffic
• Answer incoming calls and help guests schedule services
• Process transactions and handle point-of-sale activities
• Recommend professional hair and grooming products based on guest needs
• Maintain an organized, clean, and inviting reception area
• Support day-to-day shop operations to ensure a seamless client experience

What We're Looking For

• A friendly, outgoing personality and strong communication skills
• Previous customer service, retail, hospitality, or reception experience preferred
• Comfortable working with computers, scheduling software, and point-of-sale systems
• Ability to multitask and stay organized in a fast-paced environment
• Availability to work evenings and weekends
• A team-oriented attitude that fits our energetic, music-driven culture

What We Offer

• Competitive hourly pay based on experience
• Employee discounts on services and professional products
• A fun, upbeat workplace surrounded by great people
• Opportunities to learn and grow within a nationally recognized brand

If you enjoy connecting with people and thrive in a fast-moving environment, we'd love to meet you.