Client Service Coordinator

Floyd's 99 Barbershop; Nashville (TN); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Discounts on services and products

Fun, music-driven culture

Growth opportunities

Potential full-time transition

Job summary

Floyd's 99 Barbershop in Nashville is hiring a Client Services Coordinator to be the face of the shop, welcoming guests and keeping things moving in a fast-paced, music-filled environment.

You’ll handle check-ins, appointments, phones, and POS, while supporting retail sales. Evening and weekend availability is required. Part-time hours (12–24 per week) at $15–$17 per hour, with discounts and growth opportunities.

Qualifications

• Customer service or front desk experience preferred.
• Comfortable with scheduling software and POS systems.
• Friendly, confident communicator who thrives in a busy setting.
• Evenings and weekends availability required.

Responsibilities

• Welcome guests with warmth and energy.
• Manage check-ins, check-outs, appointments, and POS transactions.
• Answer phones, assist walk-ins, and handle guest questions.
• Keep the entire shop clean and guest-ready.
• Support retail sales with product recommendations.
• Capture photos or videos and assist with social media content.
• Coordinate with barbers to keep the day flowing.
• Ensure every guest leaves with a great experience.

Skills

Customer service

Hospitality

Front desk experience

Communication

Organization

Social media presence

Tools

Scheduling software

POS systems

Computer literacy

Job description

Floyd's 99 Barbershop in Nashville Yards is hiring a Client Services Coordinator with great vibes, strong people skills, and a passion for hospitality!

Overview

Floyd's 99 Barbershop is where great hair, great music, and great people come together. We're high-energy, inclusive, and focused on delivering an unforgettable experience every time a guest walks through the door.

As a Client Services Coordinator, you're the face of the shop. You set the tone, keep things moving, and make sure every guest feels welcomed, taken care of, and excited to come back. This is a people-first, hospitality-driven role in a fast-paced, music-filled environment.

What You'll Do

• Welcome guests with confidence, warmth, and great energy.
• Manage check-ins, check-outs, appointments, and POS transactions.
• Answer phones, assist walk-ins, and handle guest questions.
• Keep the entire shop clean, organized, and guest-ready.
• Support retail sales with product recommendations when appropriate.
• Capture occasional photos or short videos and assist with in-shop social media content (Instagram stories, posts, promotions).
• Communicate closely with barbers and stylists to keep the day flowing smoothly.
• Help ensure every guest leaves with a great experience.

What We're Looking For

• Customer service, hospitality, or front desk experience preferred.
• Comfortable with computers, scheduling software, and POS systems.
• Confident, friendly communicator who thrives in a busy environment.
• Organized, reliable, and team-oriented.
• Availability for evenings and weekends is required.
• Comfortable representing the Floyd's brand both in person and on social media.

What We Offer

• $15-17/hour part-time pay
• 12-24 hours a week
• Potential to grow into a full-time position
• Discounts on services and products
• Fun, supportive, music-driven culture
• Opportunity to grow as the shop expands

Work Location: In person