Guest Experience Coordinator — Barbershop Front Desk

Floyd's Barbershop; Mankato, Northern (MN, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Employee discounts

Fun upbeat workplace

Growth opportunities

Job summary

Floyd's 99 Barbershop in Mankato, MN is seeking a friendly Guest Experience Coordinator to welcome guests, manage appointments, and support a fast-paced shop. You will handle check-ins, assist with walk-ins, answer calls, process transactions, and suggest grooming products to enhance the guest experience.

We value upbeat, team-focused individuals with strong communication skills, comfort using scheduling software and POS systems, and a willingness to work evenings and weekends in a music-driven

Qualifications

• Experience in customer service or retail preferred.
• Strong communication and friendly demeanor.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Welcome guests and create a positive first impression.
• Manage appointment check-ins and assist with walk-in traffic.
• Answer incoming calls and help guests schedule services.
• Process transactions and handle point-of-sale activities.
• Recommend professional hair and grooming products.
• Maintain an organized reception area.
• Support day-to-day shop operations to ensure a seamless client experience.

Skills

Customer service

Communication

Multitasking

Scheduling software

Point-of-sale knowledge

Teamwork

Tools

POS systems

Job description

Floyd's 99 Barbershop in Mankato, MN is seeking a friendly Guest Experience Coordinator to welcome guests, manage appointments, and support a fast-paced shop. You will handle check-ins, assist with walk-ins, answer calls, process transactions, and suggest grooming products to enhance the guest experience.

We value upbeat, team-focused individuals with strong communication skills, comfort using scheduling software and POS systems, and a willingness to work evenings and weekends in a music-driven