Front Desk Coordinator

PAX Cardiovascular Specialists LLC; Crestview (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

PAX Cardiovascular Specialists LLC in Crestview, FL seeks a Front Desk Coordinator to manage front desk operations, greet patients, schedule appointments, and support billing and records. You will ensure a welcoming environment and accurate data handling while collaborating with medical staff for seamless patient care.

The role emphasizes strong communication, multitasking, and proficiency with office software to maintain efficient clinic operations and patient satisfaction.

Qualifications

• Front desk or customer service experience, preferably in healthcare.
• Strong communication and organizational skills.
• Ability to multitask in a busy clinical setting.

Responsibilities

• Greet patients and visitors warmly, creating a positive first impression.
• Schedule and confirm appointments to optimize office flow.
• Answer phone calls promptly and direct inquiries appropriately.
• Maintain accurate patient records and protect confidentiality.
• Process patient intake forms and assist with insurance verification.
• Coordinate with medical staff to ensure smooth communication and care.
• Handle billing inquiries and process payments efficiently.
• Support administrative team with daily tasks to keep operations running smoothly.

Skills

Front desk

Customer service

Communication

Multitasking

Scheduling

Tools

Scheduling software

EMR systems

Job description

The Role

As a Front Desk Coordinator, you will play a vital role in our practice by managing the front desk operations and providing excellent service to our patients. You will be responsible for creating a welcoming environment and ensuring that all administrative tasks are handled efficiently.

In our practice, every role matters. We value, teamwork, adaptability, and an ownership mindset. Cross- training is essential ensure seamless and consistent patient experience.

We are committed to building a long-term team and believe that those who invest in the success of the practice should share in its growth.

What You'll Do

• Greet patients and visitors warmly, providing a friendly and professional first impression.
• Manage appointment scheduling and confirm patient visits to optimize office flow.
• Answer phone calls promptly, addressing inquiries and directing calls as needed.
• Maintain accurate patient records and ensure confidentiality in accordance with regulations.
• Process patient intake forms and assist with insurance verification.
• Collaborate with medical staff to ensure seamless communication and patient care.
• Handle billing inquiries and process payments efficiently.
• Support the administrative team with various tasks as needed to ensure smooth operations.

What We're Looking For

• Proven experience in a front desk or customer service role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written, with a focus on patient interaction.
• Ability to multitask and manage time effectively in a busy environment.
• Proficiency in using office software and scheduling systems.
• Attention to detail and strong organizational skills.

Nice to Have

• Experience with medical billing and coding.

Experience with E Clinical Work is a PLUS

This can be a full-time/part-time or a PRN position with opportunities for growth within our organization. We welcome applicants from diverse backgrounds and experiences to join our team.