Front Desk Coordinator

Austin Community College; Washington (District of Columbia); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO) and holidays

Opportunities for growth and advance

Training and supportive leadership

Job summary

Integrated Dermatology of K Street is seeking a high-energy Front Desk/Processor to greet patients, verify insurance, and coordinate appointments in a fast-paced dermatology practice. This role emphasizes patient-focused service and efficient front desk operations.

You will manage high-volume calls, process referrals, maintain provider schedules, and support clinicians to ensure a smooth patient experience from check-in to check-out. Competitive pay and benefits apply, with growth opportunities.

Qualifications

• Experience in a medical front desk or dermatology office is preferred.
• Familiarity with EMR systems is a plus.
• Strong multitasking and organizational skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Professional demeanor and team-oriented mindset.

Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth
• Verify insurance, collect copays, and ensure accurate patient information
• Manage high-volume phone calls, scheduling, and appointment coordination
• Process referrals, authorizations, and patient documentation
• Maintain provider schedules and assist with patient flow throughout the day
• Communicate effectively with clinical staff to support daily operations
• Ensure front desk area remains organized, clean, and efficient

Skills

Front desk

Patient care

Multitasking

Communication skills

Customer service

Team-oriented

EMR systems

Tools

EMR software

Job description

Position Overview

Integrated Dermatology of K Street is seeking a high-energy, patient-focused Front Desk/Processor to join our growing team. This role is essential in creating a welcoming, efficient, and organized experience for both patients and providers.

We are a busy dermatology practice with multiple providers, and we pride ourselves on delivering excellent care with professionalism and compassion.

Key Responsibilities

• Greet and check-in/check-out patients with professionalism and warmth
• Verify insurance, collect copays, and ensure accurate patient information
• Manage high-volume phone calls, scheduling, and appointment coordination
• Process referrals, authorizations, and patient documentation
• Maintain provider schedules and assist with patient flow throughout the day
• Communicate effectively with clinical staff to support daily operations
• Ensure front desk area remains organized, clean, and efficient

Schedule & Hours

• Full-time position
• Typical hours based on clinic needs; must be flexible to support a busy practice

What We’re Looking For

• High-energy, positive personality with a passion for patient care
• Strong multitasking and organizational skills in a fast-paced environment
• Excellent communication and customer service skills
• Professional demeanor and team-oriented mindset
• Prior medical office or dermatology experience preferred
• Familiarity with EMR systems is a plus
• Multi-provider dermatology office with a fast-paced daily schedule
• Supportive, team-oriented culture
• Focus on patient experience and operational excellence
• Competitive pay
• Health, dental, and vision insurance
• Paid time off (PTO) and holidays
• Opportunities for growth and advancement
• Supportive leadership and training environment

Why Join Us?

At Integrated Dermatology of K Street, you’ll be part of a team that values collaboration, positivity, and high-quality patient care. We’re looking for someone who brings great energy to the front desk and helps create an exceptional experience for every patient who walks through our doors.