Front Desk Concierge: Welcoming Senior Living Champion

Sunrise Senior Living; Thousand Oaks (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

Life insurance

Disability insurance

Retirement plan

EAP / Discount program

PTO & holidays

myFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living Mgmt Inc in Thousand Oaks, CA, is seeking a Front Desk Concierge – Lead Hospitality with Purpose. You greet residents, families, and visitors, creating a warm, safe, and organized first impression while supporting the Sales team with inquiries and guiding move-in preparations.

On-site responsibilities include answering calls, managing appointments, distributing mail, maintaining the Bistro area, and assisting with marketing materials.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living Mgmt Inc in Thousand Oaks, CA, is seeking a Front Desk Concierge – Lead Hospitality with Purpose. You greet residents, families, and visitors, creating a warm, safe, and organized first impression while supporting the Sales team with inquiries and guiding move-in preparations.

On-site responsibilities include answering calls, managing appointments, distributing mail, maintaining the Bistro area, and assisting with marketing materials.