Front Desk Concierge – Welcoming Senior Living

Sunrise Senior Living; Wheaton (IL); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision plans

Retirement Savings Plans

Paid time off (PTO)

Résumé du poste

Sunrise Senior Living in Wheaton, IL is hiring a Front Desk Concierge to create a warm, organized community experience for residents, families, and visitors. You will greet guests, route calls, assist with move-in preparations, and support administrative tasks from the front desk and Bistro area.

The role emphasizes hospitality, discretion, and teamwork, with benefits including medical/dental/vision plans, retirement savings, PTO, and tuition reimbursement.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsabilités

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Connaissances

Customer service

Communication

Time management

Multitasking

Confidentiality

Formation

High School Diploma/GED

Outils

Microsoft Office

Description du poste

Sunrise Senior Living in Wheaton, IL is hiring a Front Desk Concierge to create a warm, organized community experience for residents, families, and visitors. You will greet guests, route calls, assist with move-in preparations, and support administrative tasks from the front desk and Bistro area.

The role emphasizes hospitality, discretion, and teamwork, with benefits including medical/dental/vision plans, retirement savings, PTO, and tuition reimbursement.