Front Desk Concierge: Welcoming Senior Living

Marycrest; Denver, Northern (CO, KY); Hybrid; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Training programs

Career growth

Mission-driven team

Job summary

Marycrest Assisted Living, Denver, CO, is seeking a friendly Concierge to be the face of the community for residents, families, and team members. In this role, you will greet guests, answer calls, coordinate deliveries, and help with daily requests in a warm, welcoming environment.

You will maintain a tidy front desk, assist with transportation and appointments, and provide general administrative support as needed.

Qualifications

• Previous customer service or front desk experience preferred.
• Familiarity with senior living or healthcare environments is a plus.
• Excellent communication and interpersonal skills—you love helping people!
• Friendly, patient, and respectful with all residents, guests, and team members.
• Dependable, punctual, and detail-oriented with strong organizational skills.

Responsibilities

• Greet residents, families, and visitors with a smile and a helpful attitude.
• Answer phones and respond to inquiries with professionalism and warmth.
• Assist with directing guests and handling deliveries or messages.
• Maintain the front desk and lobby area so it’s clean, inviting, and organized.
• Help coordinate transportation, appointments, and resident requests as needed.
• Support residents with information and general assistance with daily needs.
• Monitor building entry and maintain visitor logs for safety and security.
• Communicate with team members and departments to relay important information.
• Provide administrative support, including data entry, filing, and scheduling assistance.

Skills

Front desk

Customer service

Communication

Hospitality

Job description

Marycrest Assisted Living, Denver, CO, is seeking a friendly Concierge to be the face of the community for residents, families, and team members. In this role, you will greet guests, answer calls, coordinate deliveries, and help with daily requests in a warm, welcoming environment.

You will maintain a tidy front desk, assist with transportation and appointments, and provide general administrative support as needed.