Front Desk Concierge - Welcoming Hospitality Leader

Sunrise Senior Living; Pasadena (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Paid time off (PTO)

Tuition Reimbursement

Discretionary bonuses

Job summary

Sunrise Senior Living in Pasadena, MD, seeks a friendly Front Desk Concierge to welcome residents, families, and visitors, ensuring a warm, safe, and organized community experience. You will greet guests, answer calls, support the Sales team with inquiries, assist with move-in preparations, and help with front desk operations and administrative tasks.

The role emphasizes hospitality, confidentiality, and professional communication, with benefits including medical plans, retirement savings, PTO,

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills required.
• Organized with excellent time management and follow-through.
• Capable of multitasking in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality at all times.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-ins and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols and visitor sign-in procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Pasadena, MD, seeks a friendly Front Desk Concierge to welcome residents, families, and visitors, ensuring a warm, safe, and organized community experience. You will greet guests, answer calls, support the Sales team with inquiries, assist with move-in preparations, and help with front desk operations and administrative tasks.

The role emphasizes hospitality, confidentiality, and professional communication, with benefits including medical plans, retirement savings, PTO,