Front Desk Concierge — Welcoming Hospitality Lead

Sunrise Senior Living; Dublin (CA); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO)

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to warmly greet visitors, manage calls, support sales inquiries, and assist with move-in preparations at our California community. The role requires a high level of hospitality, organization, and confidentiality, with opportunities to assist across administrative tasks and recruitment efforts.

The position offers a competitive hourly wage with a comprehensive benefits package and growth opportunities within Sunrise Senior Living.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

Skills

Customer service

Communication

Time management

Confidentiality

MS Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to warmly greet visitors, manage calls, support sales inquiries, and assist with move-in preparations at our California community. The role requires a high level of hospitality, organization, and confidentiality, with opportunities to assist across administrative tasks and recruitment efforts.

The position offers a competitive hourly wage with a comprehensive benefits package and growth opportunities within Sunrise Senior Living.