Front Desk Concierge: Welcoming Guest Experience

Serenity Healthcare; Sugar Land (TX); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage

401(k) plan

Paid time off and holidays

Referral rewards program

Career growth opportunities

Résumé du poste

Serenity Healthcare in Sugar Land seeks a Front Desk Receptionist to greet visitors, manage check-ins, and support daily operations. You will be the first friendly face, handling calls, scheduling, and forms while ensuring every guest feels welcomed and listened to.

No prior industry experience is required; we will teach you the specifics. Bring energy, dedication, and a positive attitude to grow with our team and make meaningful connections with patients and staff.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• Calm energy, attention to detail, and strong team spirit.
• Comfortable using email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality.

Responsabilités

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information at each interaction.
• Assist with forms and answer general questions.
• Build rapport by remembering names, stories, and preferences.
• Maintain a clean, calm, welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed—as part of a collaborative team.

Connaissances

Customer service experience

Multitasking

Attention to detail

Team player

Formation

High School Diploma or GED

Outils

Scheduling software

Office email systems

Description du poste

Serenity Healthcare in Sugar Land seeks a Front Desk Receptionist to greet visitors, manage check-ins, and support daily operations. You will be the first friendly face, handling calls, scheduling, and forms while ensuring every guest feels welcomed and listened to.

No prior industry experience is required; we will teach you the specifics. Bring energy, dedication, and a positive attitude to grow with our team and make meaningful connections with patients and staff.