Front Desk Associate - Growth, PTO & 401k

Serenity Mental Health Centers; Houston (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

401k plan

Referral rewards

Job summary

Serenity Mental Health Centers in Houston seeks a friendly Front Desk Receptionist to be the first face visitors see, checking people in, answering calls, and ensuring everyone feels welcome and supported.

You will use scheduling software and office tools, verify information, help with forms, and build rapport with guests. No industry experience required; we will train you and offer growth, PTO, benefits, and a team-oriented environment.

Qualifications

• Experience in fast-paced, service-oriented roles preferred.
• Strong communication and interpersonal skills are essential.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Support across the team as needed.

Skills

Calm demeanor

Attention to detail

Teamwork

Multitasking

Customer service

Communication

Education

High School Diploma or GED

Tools

Scheduling software

Office tech

Email systems

Job description

Serenity Mental Health Centers in Houston seeks a friendly Front Desk Receptionist to be the first face visitors see, checking people in, answering calls, and ensuring everyone feels welcome and supported.

You will use scheduling software and office tools, verify information, help with forms, and build rapport with guests. No industry experience required; we will train you and offer growth, PTO, benefits, and a team-oriented environment.