Front Desk Concierge - Welcoming, Growth & Benefits

Serenity Mental Health Centers; Frisco (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health, dental, and vision coverage (≈

401k plan

Paid time off – 10 days (15 after year

10 paid holidays

Referral rewards program

Job summary

Serenity Mental Health Centers in Frisco is seeking a Front Desk Receptionist to be the friendly first contact for visitors and callers. You’ll check in guests, answer calls, and ensure everyone feels welcome and heard.

This role emphasizes service, privacy, and a calm front office atmosphere. You’ll gain on-the-job training, with a 3-day workweek and 13-hour shifts, plus strong benefits including health coverage, a 401k plan, and paid time off.

Qualifications

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• Strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsibilities

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out where needed — we’re a collaborative team

Skills

Calm energy

Attention to detail

Team spirit

Multitasking

Privacy/confidentiality

Digital tools

Education

High School Diploma or GED

Tools

Email

Scheduling software

Databases

Job description

Serenity Mental Health Centers in Frisco is seeking a Front Desk Receptionist to be the friendly first contact for visitors and callers. You’ll check in guests, answer calls, and ensure everyone feels welcome and heard.

This role emphasizes service, privacy, and a calm front office atmosphere. You’ll gain on-the-job training, with a 3-day workweek and 13-hour shifts, plus strong benefits including health coverage, a 401k plan, and paid time off.