Front Desk Concierge: Warm Welcomes, Seamless Check-Ins

Aimbridge Hospitality; Plantation (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Daily Pay

Medical Coverage

Dental Coverage

Vision Coverage

Disability Income

Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Residence Inn Fort Lauderdale in Plantation seeks a Front Desk Agent to deliver warm welcomes, handle check-ins, and ensure smooth departures. You will juggle reservations, guest requests, and billing with a friendly, professional demeanor, using hotel management software. This role offers daily pay options and a benefits package.

Join a team that values guest satisfaction, teamwork, and punctual, accurate service in a fast-paced hospitality environment.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm guest service and assist guests with needs to ensure memorable stays.
• Communicate clearly with guests and team to keep operations smooth.
• Think quickly to resolve issues and turn challenges into positive outcomes.
• Multitask with reservations, check-ins/outs, and financial details to maintain accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Residence Inn Fort Lauderdale in Plantation seeks a Front Desk Agent to deliver warm welcomes, handle check-ins, and ensure smooth departures. You will juggle reservations, guest requests, and billing with a friendly, professional demeanor, using hotel management software. This role offers daily pay options and a benefits package.

Join a team that values guest satisfaction, teamwork, and punctual, accurate service in a fast-paced hospitality environment.