Front Desk Concierge: Warm Welcome, PTO & Tuition Reimb.

Sunrise Senior Living; Baton Rouge (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health/dental/vision/Life/Disability

Retirement savings

Employee assistance program

PTO & holidays

MyFlexPay

Tuition reimbursement

Job summary

Sunrise Senior Living in Baton Rouge, LA, seeks a Front Desk Concierge to greet visitors, guide tours, and support the Sales team. You will manage calls, schedule appointments, assist with move-ins and prepare marketing materials, while maintaining a warm, professional front desk and Bistro area.

This role emphasizes hospitality, confidentiality, and teamwork within a compassionate senior living community. The position offers opportunities for growth, competitive benefits, and a supportive

Qualifications

• Strong customer service and communication required.
• Organized with excellent time management and follow-through.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families professionally and warmly.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

MS Office

Job description

Sunrise Senior Living in Baton Rouge, LA, seeks a Front Desk Concierge to greet visitors, guide tours, and support the Sales team. You will manage calls, schedule appointments, assist with move-ins and prepare marketing materials, while maintaining a warm, professional front desk and Bistro area.

This role emphasizes hospitality, confidentiality, and teamwork within a compassionate senior living community. The position offers opportunities for growth, competitive benefits, and a supportive