Front Desk Concierge — Warm Welcome in Senior Living

Sunrise Senior Living; Dallas (TX); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off, sick time, and holiday

myFlexPay to get paid quickly

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge in Dallas to greet residents, families, and visitors with warmth and professionalism. You will manage calls, provide community overviews, assist with move-ins, and support the Sales team with inquiries.

The role emphasizes a welcoming front desk and Bistro area, coordination of appointments, and basic office tasks, with opportunities to contribute to recruiting and marketing efforts.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism & confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge in Dallas to greet residents, families, and visitors with warmth and professionalism. You will manage calls, provide community overviews, assist with move-ins, and support the Sales team with inquiries.

The role emphasizes a welcoming front desk and Bistro area, coordination of appointments, and basic office tasks, with opportunities to contribute to recruiting and marketing efforts.