Front Desk Concierge: Warm Welcome & Efficient Office Support

Phoenix Home Care & Hospice; Wichita (KS); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

No weekends

Medical, dental, and vision benefits

Spousal and family insurance options

Paid Time Off

Continuing education opportunities

Employee recognition programs

Supportive team culture

Immediate hiring opportunity

Job summary

Phoenix Home Care and Hospice in Wichita is hiring a Front Desk Hospitality Specialist for our Kansas location. The role involves welcoming visitors, handling a high volume of calls, and keeping the front desk organized with warmth and professionalism.

You’ll manage a multi-line phone system, connect callers to the right departments, and support office operations with clerical tasks. Previous office experience and knowledge of Word and Excel are helpful, and no weekends are required.

Qualifications

• Previous office or administrative experience preferred.
• Knowledge of Microsoft Word and Excel.
• Strong customer service and hospitality mindset.
• Ability to thrive in a fast paced environment.

Responsibilities

• Answer and manage a high volume of incoming calls.
• Welcome applicants, caregivers, clients, and visitors with professionalism and kindness.
• Connect callers and guests to the right departments quickly and efficiently.
• Assist with problem solving and gathering information for staff and families.
• Support office operations with clerical and administrative tasks.
• Prepare documentation and reports as needed.
• Help create a positive, supportive office atmosphere every day.

Skills

Phone presence

Multitasking

Positive attitude

Professional appearance

Multi-line phone system

Teamwork

Self-motivation

Help others

Tools

Microsoft Word

Excel

Job description

Phoenix Home Care and Hospice in Wichita is hiring a Front Desk Hospitality Specialist for our Kansas location. The role involves welcoming visitors, handling a high volume of calls, and keeping the front desk organized with warmth and professionalism.

You’ll manage a multi-line phone system, connect callers to the right departments, and support office operations with clerical tasks. Previous office experience and knowledge of Word and Excel are helpful, and no weekends are required.