Front Desk Concierge: Warm Welcome & Admin Support

Sunrise Senior Living; Redmond (WA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plan

Employee Assistance / Discount Program

Paid time off (PTO), sick time, andhol

Job summary

Sunrise Senior Living in Redmond, WA is seeking a Front Desk Concierge to welcome residents and visitors, answer calls, and support sales and move-in activities. You will maintain a warm, organized front desk, assist with administrative tasks, and help with safety procedures.

The role requires a High School Diploma or GED, strong customer service skills, and proficiency with Microsoft Office. This on-site position offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Redmond, WA is seeking a Front Desk Concierge to welcome residents and visitors, answer calls, and support sales and move-in activities. You will maintain a warm, organized front desk, assist with administrative tasks, and help with safety procedures.

The role requires a High School Diploma or GED, strong customer service skills, and proficiency with Microsoft Office. This on-site position offers a comprehensive benefits package and opportunities for growth.