Front Desk Concierge: Warm Senior Living Hospitality

Sunrise Senior Living; Peabody (MA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life & D

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off, sick time, and holiday

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living in Peabody, MA is seeking a Front Desk Concierge who greets residents, families, and visitors with warmth, manages calls, and provides community overviews to support the Sales team. The role emphasizes hospitality, safety, and organized front desk operations.

You'll handle move-in assistance, mail, rosters, and basic office tasks, while upholding Sunrise standards. A high school diploma and strong customer service are required; proficiency with Microsoft Office is valued.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with warmth and professionalism.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry tasks.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Microsoft Office

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Peabody, MA is seeking a Front Desk Concierge who greets residents, families, and visitors with warmth, manages calls, and provides community overviews to support the Sales team. The role emphasizes hospitality, safety, and organized front desk operations.

You'll handle move-in assistance, mail, rosters, and basic office tasks, while upholding Sunrise standards. A high school diploma and strong customer service are required; proficiency with Microsoft Office is valued.