Front Desk Concierge & Resident Services Assistant

Talentify; Carrollton (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Talentify is seeking a courteous receptionist in Carrollton, TX to handle calls, greet visitors, and manage messages for the community. You will forward inquiries to the right staff, retrieve voicemails, and maintain calendars for guestroom reservations and transportation scheduling.

The role requires basic reading and writing skills, a high school diploma or GED, and available flexibility for varied shifts. Training is provided to ensure consistent service quality.

Qualifications

• High school diploma or GED required.
• Basic First Aid and CPR certification where required.
• Must successfully complete all employer training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; able to write simple correspondence.

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing oriented way and forwards calls.
• Retrieves messages from voicemail and forwards to appropriate personnel.
• Takes and delivers messages or transfers calls to voicemail when staff are unavailable.
• Greets on-site visitors and announces them to the appropriate personnel.
• Coordinates guestroom reservations and maintains appointment calendars.

Skills

Telephone etiquette

Customer service

Scheduling

Office equipment operation

Education

High school diploma or GED

Tools

Telephone system

Fax machine

Photocopier

Job description

Talentify is seeking a courteous receptionist in Carrollton, TX to handle calls, greet visitors, and manage messages for the community. You will forward inquiries to the right staff, retrieve voicemails, and maintain calendars for guestroom reservations and transportation scheduling.

The role requires basic reading and writing skills, a high school diploma or GED, and available flexibility for varied shifts. Training is provided to ensure consistent service quality.