Front Desk Concierge & Tenant Experience – SF

Planned Companies; San Francisco (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Planned Companies in San Francisco is seeking a Front Desk Concierge to welcome tenants, guests, and vendors and to ensure a safe, orderly lobby experience. The role emphasizes personalized service, strong communication, and the ability to manage multiple tasks in a fast-paced environment.

You will coordinate reservations, assist with local directions and referrals, and help with mail and access control. The position is full-time, 40 hours per week, paying $24 per hour, with eligibility for

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.
• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

customer service

communication

multitasking

time management

Job description

Planned Companies in San Francisco is seeking a Front Desk Concierge to welcome tenants, guests, and vendors and to ensure a safe, orderly lobby experience. The role emphasizes personalized service, strong communication, and the ability to manage multiple tasks in a fast-paced environment.

You will coordinate reservations, assist with local directions and referrals, and help with mail and access control. The position is full-time, 40 hours per week, paying $24 per hour, with eligibility for