Front Desk & Concierge Specialist

Gibson Dunn; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health care

Retirement benefits

Paid time off

Parental leave

Life insurance

Flex spending accounts

Bonuses

Job summary

Gibson Dunn, a leading global law firm based in New York, seeks a receptionist to be the first touchpoint for clients and visitors, delivering a warm, concierge-level experience and supporting office operations across the reception and conference areas.

The role requires on-site attendance Monday–Friday 10:00 AM to 7:00 PM, with overtime as needed, and involves managing calls, greeting guests, check-ins, and coordinating workspace and services to uphold the firm’s professional standards.

Qualifications

• Excellent interpersonal and communication skills.
• Warm and welcoming demeanor with guests and clients.
• Strong organizational skills and attention to detail in a fast-paced environment.
• Ability to work independently and also collaboratively with teams.
• Willingness to work overtime as needed and learn firm systems.

Responsibilities

• Greet clients and visitors, ensuring a seamless arrival experience.
• Answer and direct incoming calls and emails.
• Support staff with information on services, amenities and resources.
• Maintain professional appearance and conduct aligned with firm standards.
• Pre-register guests and manage check-in procedures.
• Monitor visitor access and report unauthorized entries.

Skills

Interpersonal skills

Communication skills

Customer service

Organizational skills

Time management

Independent and collaborative work

Tech adaptability

Physical ability

OT overtime flexibility

Education

High School Diploma or GED

Bachelor's degree or equivalent preferred

Tools

Microsoft Office 365

Job description

Gibson Dunn, a leading global law firm based in New York, seeks a receptionist to be the first touchpoint for clients and visitors, delivering a warm, concierge-level experience and supporting office operations across the reception and conference areas.

The role requires on-site attendance Monday–Friday 10:00 AM to 7:00 PM, with overtime as needed, and involves managing calls, greeting guests, check-ins, and coordinating workspace and services to uphold the firm’s professional standards.