Conference Center Concierge & Operations Lead

Gibson, Dunn & Crutcher LLP; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health care

Retirement benefits

Paid time off

Parental leave

Life insurance

Flexible Spending Accounts

Bonuses

Job summary

Gibson Dunn & Crutcher LLP in New York seeks a Conference Center Coordinator to manage reservations for nearly 40 conference rooms and ensure a concierge-level client experience. This on-site role runs Monday–Friday 9:00 AM–6:00 PM with overtime as needed and reports to the Director of Administration.

The position emphasizes meticulous organization, proactive service, and collaboration with Partners, attorneys, and staff across Catering, AV, and Facilities teams.

Qualifications

• Exceptional interpersonal, communication, and customer service skills in all interactions.
• Strong organizational, prioritization, and time management skills with attention to detail.
• Ability to interact and communicate clearly with individuals at all levels of the organization.
• Clear, concise written communications free of spelling/grammatical errors.
• Able to work independently and with others, follow instructions, and seek guidance when needed.

Responsibilities

• Manage conference room reservations for meetings, conferences, and events.
• Monitor utilization, resolve conflicts, and adjust bookings to meet business needs.
• Prepare and reset rooms between bookings with supplies and signage.
• Conduct daily walk-throughs to ensure rooms are ready for next users.
• Assist with on-call requests for handouts and materials during meetings.
• Collaborate with Partners, Attorneys, and staff to anticipate meeting needs.
• Coordinate with Catering, AV, and Facilities teams on meeting requirements.
• Provide back-up support at Reception and Flexible Workspace desks as needed.
• Perform additional administrative duties as assigned.

Skills

Interpersonal skills

Communication

Customer service

Organization

Prioritization

Time management

Written communications

Independence

Adaptability

Tech proficiency

Education

High School Diploma or GED

Bachelor’s degree or equivalent experience preferred

Tools

Microsoft Office 365

Conference room reservation systems

Job description

Gibson Dunn & Crutcher LLP in New York seeks a Conference Center Coordinator to manage reservations for nearly 40 conference rooms and ensure a concierge-level client experience. This on-site role runs Monday–Friday 9:00 AM–6:00 PM with overtime as needed and reports to the Director of Administration.

The position emphasizes meticulous organization, proactive service, and collaboration with Partners, attorneys, and staff across Catering, AV, and Facilities teams.