Senior Living Concierge - Front Desk & Guest Experience

Seaton Senior Living, LLC; Frederick (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling

Paid time off and Holidays (full-time)

Comprehensive benefit package

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Seaton Senior Living, LLC is seeking a receptionist/concierge to support our residents and team. The role involves greeting residents, answering calls, relaying messages, and coordinating appointments and messages for the community.

Responsibilities include updating rosters, managing incoming mail, and assisting with move-ins/move-outs. A high school diploma or GED is preferred, with 1–3 years in customer service and basic software skills (Word, Excel) expected.

Qualifications

• High school diploma or GED preferred.
• One to three years customer service experience and/or training or equivalent.
• Proficiency with Word, Excel, etc.

Responsibilities

• Answers phones and reception duties as required.
• Takes messages and relays information to recipients.
• Greets residents and visitors and provides directions.
• Manages mail, brochures, and documents for staff and residents.
• Schedules appointments and coordinates with service providers.
• Keeps desk and entry area neat and organized.
• Maintains logs and rosters for move-ins/move-outs and guests.
• Ensures adherence to company policies and procedures.

Skills

Customer service

Time management

Education

High school diploma or GED

Tools

Word

Excel

Job description

Seaton Senior Living, LLC is seeking a receptionist/concierge to support our residents and team. The role involves greeting residents, answering calls, relaying messages, and coordinating appointments and messages for the community.

Responsibilities include updating rosters, managing incoming mail, and assisting with move-ins/move-outs. A high school diploma or GED is preferred, with 1–3 years in customer service and basic software skills (Word, Excel) expected.