Front Desk Concierge — Senior Care Facility

The Glen Retirement; Shreveport (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Job summary

The Glen Retirement in Shreveport, LA seeks a Full-Time Receptionist for our Skilled Nursing Facility. You will greet visitors, answer calls, screen and route inquiries, and support daily operations with an organized desk and friendly demeanor.

Key qualifications include strong communication, a people-oriented attitude, the ability to handle interruptions and crisis situations, and basic computer skills. High school diploma required; overtime may be required.

Qualifications

• Must be people-oriented with strong communication and multitasking abilities.
• Able to work overtime as required.
• Well organized, self-motivated, and professional in appearance.
• Computer skills relevant to receptionist duties.

Responsibilities

• Answer telephone, screen calls and route appropriately.
• Provide information to visitors, residents, staff, and callers.
• Monitor call lights and page residents as needed.
• Maintain desk in neat, orderly manner.
• Record staff call-ins and assist with staffing coordination.
• Coordinate transportation for residents to medical appointments.
• Maintain resident roster and house sign-out logs.
• Support emergency procedures as assigned.

Skills

People oriented

Communication skills

Team collaboration

Overtime ability

Organizational skills

Self-motivated

Customer service

Professional appearance

Crisis management

Computer skills

Interpersonal skills

Education

High School Graduate

Tools

Computer skills

Job description

The Glen Retirement in Shreveport, LA seeks a Full-Time Receptionist for our Skilled Nursing Facility. You will greet visitors, answer calls, screen and route inquiries, and support daily operations with an organized desk and friendly demeanor.

Key qualifications include strong communication, a people-oriented attitude, the ability to handle interruptions and crisis situations, and basic computer skills. High school diploma required; overtime may be required.