Front Desk Concierge — Elevate Resident Experience

West Chester Assisted Living & Memory Care; Olde West Chester (OH); On-site; USD 17,192,000 - 25,789,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities is seeking a friendly front desk assistant for part-time day shifts. Greet visitors, answer phones, transfer calls, and help residents and families in a welcoming, organized lobby.

Ideal candidates have a high school diploma, customer-service experience, strong communication, and comfort with technology. This role offers benefits for both part-time and full-time staff, including Daily Pay and 401(k) options.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Strong communication skills are critical.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Front desk

Technology skills

Organized

Communication

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities is seeking a friendly front desk assistant for part-time day shifts. Greet visitors, answer phones, transfer calls, and help residents and families in a welcoming, organized lobby.

Ideal candidates have a high school diploma, customer-service experience, strong communication, and comfort with technology. This role offers benefits for both part-time and full-time staff, including Daily Pay and 401(k) options.