Front Desk Concierge (Part-Time) - Daily Pay & Benefits

West Chester Assisted Living & Memory Care; West Chester Township (OH); On-site; USD 21,000 - 23,000; Part time

Job summary

Spectrum Retirement Communities is seeking a part-time front desk team member for the Day Shift. You will greet visitors, answer phones, and assist residents and families with questions while maintaining a welcoming lobby environment.

You should have a high school diploma, office experience, and strong communication skills. The role requires the ability to multitask, stay organized, and work independently in a busy community setting.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication skills

Tech skills

Multi-tasking

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities is seeking a part-time front desk team member for the Day Shift. You will greet visitors, answer phones, and assist residents and families with questions while maintaining a welcoming lobby environment.

You should have a high school diploma, office experience, and strong communication skills. The role requires the ability to multitask, stay organized, and work independently in a busy community setting.