Front Desk Concierge & Office Reception Lead

Eastern Controls; Newtown Square (Delaware County); On-site; USD 38,000 - 58,000; Full time

Job summary

Eastern Controls is seeking a professional Front Desk/Administrative Specialist to greet employees and visitors, manage the lobby, handle incoming calls, and coordinate mail and deliveries. You will support multiple departments with clerical tasks and help ensure a secure, welcoming environment.

The role requires strong communication, organizational skills, and the ability to handle confidential information with discretion.

Qualifications

• Excellent communication skills for a customer-facing role.
• Strong organizational and time-management abilities.
• Ability to handle confidential information discreetly.
• Professional telephone etiquette and courteous interaction with visitors and staff.

Responsibilities

• Greet employees, visitors, and vendors; sign-in and direct to appropriate personnel.
• Maintain lobby cleanliness and hospitality supplies; assist with catering and events.
• Answer and route phone calls; manage voicemails and internal communications.
• Handle mail, deliveries, and general administrative support.
• Provide departmental support and assist with daily office operations.
• Ensure end-of-day security checks and desk closeout procedures.

Skills

Excellent communication

Organizational skills

Time management

Confidentiality

Telephone etiquette

Education

High school diploma or equivalent

Tools

MS Office

CRM/ERP systems

Job description

Eastern Controls is seeking a professional Front Desk/Administrative Specialist to greet employees and visitors, manage the lobby, handle incoming calls, and coordinate mail and deliveries. You will support multiple departments with clerical tasks and help ensure a secure, welcoming environment.

The role requires strong communication, organizational skills, and the ability to handle confidential information with discretion.